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PRIVACY STATEMENT
Information
Collection and Use
Touchstone Copier Parts is the sole owner of the
information collected on this site. We will not sell, share, or rent this
information to others in ways different from what is disclosed in this
statement. Touchstone Copier Parts collects information from our users at
several different points on our website.
Order
We request
information from the user on our order form. Here a user must provide contact
information (like name and shipping address) and financial information (like
credit card number, expiration date). This information is used for billing
purposes and to fill customer's orders. If we have trouble processing an order,
this contact information is used to get in touch with the
user.
Cookies
A cookie is a piece of data stored on the user's
hard drive containing information about the user. Usage of a cookie is in no
way linked to any personally identifiable information while on our site. Once
the user closes their browser, the cookie simply terminates. For instance, by
setting a cookie on our site, the user would not have to log in a password more
than once, thereby saving time while on our site. If a user rejects the cookie,
they may still use our site. The only drawback to this is that the user will be
limited in some areas of our site. For example, the user will not be able to
participate in any of our Sweepstakes, Contests or monthly Drawings that take
place. Cookies can also enable us to track and target the interests of our users
to enhance the experience on our site.
Some of our business partners use
cookies on our site (for example, advertisers). However, we have no access to
or control over these cookies.
Log Files
We use IP addresses to
analyze trends, administer the site, track user's movement, and gather broad
demographic information for aggregate use. IP addresses are not linked to
personally identifiable information.
Sharing
We will share
aggregated demographic information with our partners and advertisers. This is
not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These companies do not
retain, share, store or use personally identifiable information for any
secondary purposes.
Links
This web site contains links to other
sites. Please be aware that we Touchstone Copier Parts are not responsible for
the privacy practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of each and every
web site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web
site.
Newsletter
If a user wishes to subscribe to our newsletter,
we ask for contact information such as name and email address.
Security
This website takes every precaution to protect our
users' information. When users submit sensitive information via the website,
your information is protected both online and off-line.
When our
registration/order form asks users to enter sensitive information (such as
credit card number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn
more about SSL, follow this link http://developer.netscape.com/tech/security/ssl/howitworks.html
While we
use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our users'
information, not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform a specific
job (for example, our billing clerk or a customer service representative) are
granted access to personally identifiable information. Our employees must use
password-protected screen-savers when they leave their desk. When they return,
they must re-enter their password to re-gain access to your
information. Furthermore, ALL employees are kept up-to-date on our security and
privacy practices. Every quarter, as well as any time new policies are added,
our employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers' information is
protected. Finally, the servers that we store personally identifiable
information on are kept in a secure environment, behind a locked cage.
If you
have any questions about the security at our website, you can send an email to
security@copiertoner.net
Supplementation of Information
In
order for this website to properly fulfill its obligation to our customers, it
is necessary for us to supplement the information we receive with information
from 3rd party sources.
For example, to determine if our customers qualify
for one of our credit cards, we use their name and social security number to
request a credit report. Once we determine a user's credit-worthiness, this
document is destroyed.
Special Offers
Established members will
occasionally receive information on products, services, special deals, and a
newsletter. Out of respect for the privacy of our users we present the option to
not receive these types of communications. Please see our choice and opt-out
below.
Site and Service Updates
We also send the user site and service
announcement updates. Members are not able to un-subscribe from service
announcements, which contain important information about the service. We
communicate with the user to provide requested services and in regards to issues
relating to their account via email or phone.
Choice/Opt-out
Users
who no longer wish to receive our newsletter or promotional materials may
opt-out of receiving these communications by replying to unsubscribe in the
subject line in the email or email us at
support@touchstoneparts.zanova.com
Users of our site are always notified
when their information is being collected by any outside parties. We do this so
our users can make an informed choice as to whether they should proceed with
services that require an outside party, or not.
Notification of
Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose it. If at
any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify users by
way of an email. Users will have a choice as to whether or not we use their
information in this different manner. We will use information in accordance with
the privacy policy under which the information was collected.
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